FAQs

Domestic rates are based on order value and International rates are based on weight and destination. Once your information is added, you can create a shipping estimate within your shopping bag.

Returns: Every item we sell comes with our 30-day money back guarantee. If you would like to return a product for any reason, just send it back to us with your order number, full name, address and daytime phone number or include a copy of your email receipt within 30 days. Please also include a note stating the reason you’re returning each item. *Please note that all returns must be received in original condition and that you are responsible for lost packages

Please send returns to the following address: .

Hippie Shop Returns
961 State Route 10, STE 1D
Randolph, NJ 07869

In the event you receive defective or damaged merchandise, please contact us below or call 1-800-544-0355 (M-D, 9am-4pm EST).

Exchanges: Every item we sell comes with our 30-day satisfaction Guarantee. If you would like to exchange it for any reason, just send it back to us with your full name, address and daytime phone number or include a copy of your order email within 30 days of delivery. Please also include a note and let us know if you would like another item in exchange.

There are no additional ground shipping and handling charges on exchanges (Express Delivery & International subject to S&H charges). Defective merchandise will be replaced immediately upon receipt of the defective product. We will re-ship the item back to you free of charge. *Please note that all returns must be received in original condition and that you are responsible for lost packages.

Please send exchanges to the following address:

Hippie Shop Returns
961 State Route 10, STE 1D
Randolph, NJ 07869

You can change or cancel your order by contacting us below or calling 1-800-544-0355 (M-F, 9-4 EST). We will do our best to change your order providing you reach us before your package leaves our warehouse.

Yes, please call us at 1-800-544-0355, Weekdays (M-F) between 9:00am-4:00pm EST US.

Most orders are processed within 24hrs, but some can take longer. *To save cardboard and packing materials, we sometimes hold backorders until whole order is complete. Orders placed on the weekend (Friday, Saturday or Sunday) are typically shipped out on Monday. If you need your stuff fast, choose the appropriate shipping speed at checkout or call us at 1-800-544-0355 (M-F, 9am-4pm EST) before you place your order.

All of the items on our website are in-stock ready to ship unless stated otherwise.

In-Stock information on our web site is updated on a regular basis on the product page. We strive to provide you with the most accurate product availability information possible, but due to the dynamic nature of our online business we are not responsible if our stock becomes depleted prior to an inventory update. You can also contact us below or call us at 1-800-544-0355 (M-F, 9am-4pm EST) for the most current availability.

Yes, all of our products include a 30 Day 100% Satisfaction Money Back Guarantee. *Except Sale or Clearance items and where stated otherwise.

Yes, select the VIEW BAG button and proceed to the form at bottom of the page below your product information.

Yes, we occasionally offer coupon codes that can be found online, through social media or within a HippieShop.com email newsletter. All coupon codes are subject to offer rules, availability and qualified purchases. Coupon codes must be used at the time of checkout and can not be added to an order. Coupon codes are only valid to be used one per order/customer. We reserve the right to refuse the use of any coupon, in this case you will be notified before we process the order.

Just enter the code in the "coupon code" field at checkout and click the apply button.

Yes, we have provided a secure online shopping experience since 1997. HippieShop.com has the Strongest Security in place to ensure our web site can receive sensitive information via the web (such as credit card numbers and addresses) by encrypting it before transmitting it over the Internet.

Currently, our server uses Secure Socket Layer (SSL), it is a technology that utilizes the RSA encryption process to encrypt the information, send it over the Internet, and decrypt the information at the receiving end so that people can read it.

We pick, pack and ship all orders from our own Solar Powered Office and Warehouse.

The Hippie Shop HQ is located at
961 State Route 10, STE 1D
Randolph, NJ 07869 USA

Sorry, we don't currently have a brick and mortar shop, although our roots are in retail.